Refund policy

Refund Policy

When you place an order with Darkdollette, you are agreeing to our terms and conditions. 

Because these are vintage and secondhand pieces, all purchases are FINAL SALE.

We do not offer refunds, returns, or exchanges once an order has been placed.

By completing a purchase on our website, you acknowledge and agree that all items are sold as-is and may show normal signs of wear due to age. Any major flaws will be disclosed when possible.

Please review product descriptions, measurements, and photos carefully before purchasing, as we are unable to make changes or cancellations once an order is placed.

We are not responsible for sizing, fit, personal preference, or resale expectations. All measurements and details are included in the description. Mystery wholesale bundles are random and sold as-is; items cannot be exchanged or returned.

Once an order has been shipped, we are not responsible for lost, stolen, delayed, or damaged packages. All shipments are handled by USPS, and any shipping issues must be resolved directly with the carrier.

If a package is lost or damaged during transit, customers must file a claim with USPS using the provided tracking number.

While we do not accept refunds or returns, we strive to ensure you have fulfilling experience with our store. If you have any issue with your order feel free to contact us via email or Instagram to resolve your issue. 

By placing an order through our store, you confirm that you have read, understood, and agreed to this FINAL SALE policy’s, thank  you♡♡♡